Login error

As part of my membership/whatever with ACFA, I have access to a special part of their web site. At the end of training, Tina gave us the information on our login name and password. Her slide said it would be availible on Thursday, but she said Wednesday. Not a problem. But yesterday (Tuesday) I got an e-mail from the company president. Beside the welcoming stuff, it gave me the login and password info and I could get in now. Nope! I still can't get in. I will give it more time, but it makes you wonder if this is what I can expect.